What a deployment looks like in practice.

The situation

Everything lives on paper: a MAR sheet per resident, care notes in a day book, incident reports in a folder. The administrator is also the scheduler, the trainer and the person who answers the phone at 9pm.

• eMAR with five rights
• Post-fall protocol
• State reporting windows
• Audit trail
• Downtime Pack

On CareIT AL

• The Home plan covers all 10 beds at $229/month, with unlimited staff accounts for the eight caregivers who rotate through.
• Medication orders are entered once during implementation; the pass then generates itself and each administration is confirmed against the five rights.
• A fall filed on the floor opens the post-fall protocol and starts a reporting countdown against the state rules recorded for the facility.
• The audit trail assembles itself, so survey preparation stops being a week of photocopying.

The situation

Elopement and falls risk vary by resident and by day. Agency staff cover gaps. The information that changes how you approach someone is buried three clicks into a chart nobody opens mid-incident.

• Condition flags
• Emergency card
• Acknowledged handoff
• Incident register
• Clinical timeline

On CareIT AL

• Condition flags show on the roster row, with tier deciding prominence and a per-tag semantic deciding colour — so red still means something.
• The emergency card prints on one page: code status, allergies, conditions, medications, contacts.
• Handoff is assembled from the shift rather than retyped, and the incoming caregiver acknowledges it on the record.
• Incidents are structured, so "falls after dinner in the east wing" is a filter rather than a research project.

The situation

Each site chose its own approach. One is on a spreadsheet, one on paper, one on a system nobody likes. The owner wants to compare them and cannot, because nothing is recorded the same way twice.

• Per-facility timezone
• Per-facility reporting rules
• Tenant isolation
• Group exports

On CareIT AL

• The Small group plan covers up to 100 beds across all three facilities, under one contract and one implementation.
• Each facility keeps its own timezone, so incident occurrence times and meal service dates stay correct across state lines.
• Reporting windows are recorded per facility with a jurisdiction label — each site counts down against its own state.
• Staff covering two sites use one account and switch between them, so the audit trail still names a person.